CANCELLATION POLICY

Cancellation Policy At Alabaster - we value your time and are committed to providing exceptional service. To ensure that all clients have access to appointments, we kindly request that you adhere to our cancellation policy. 1. Cancellation Notice: • We require a minimum of 24 hours’ notice for cancellations or rescheduling of appointments. This allows us to offer the time slot to other clients. 2. Late Cancellations: • Cancellations made less than 24 hours before the appointment will incur a cancellation fee of [specific amount or percentage, e.g., $25 or 50% of the service cost]. 3. No-Shows: • Clients who fail to show up for their scheduled appointment without notice will be charged [specific amount or percentage, e.g., 100% of the service cost]. 4. Late Arrivals: • If you arrive late to your appointment, we will do our best to accommodate you. However, your session may be shortened or rescheduled to ensure we stay on schedule for other clients. The full session fee may still apply. 5. Emergency Exceptions: • We understand that emergencies happen. Please reach out to us as soon as possible to discuss any extenuating circumstances. 6. Payment Terms: • Cancellation and no-show fees will be charged to the card on file or must be paid before booking future appointments. 7. Acknowledgment: • By booking an appointment, you acknowledge and agree to this cancellation policy. We appreciate your understanding and cooperation in helping us serve you and other clients effectively.